Day 7: Widget

The widget is a small tool that you can easily integrate on your website and in your web application.

To navigate forward and backward, click on the arrow-buttons ← and → on the bottom
or on your keyboard. Alternatively, click on the purple circles to go to the next step.

• Knowledge database
  With the integration of knowledge databases, you can offer help exactly where your customer is, whether on your website or in your web application.

• Contact form
  Your customer can write to you directly using the integrated contact form. This makes it easy for your customers to contact you directly.

• Styling
  Customize the widget according to your requirements, be it by adding your logo, adjusting colors, icons, or texts.

• Multilanguage
  Set the language of the widget according to your requirements and location.

• Show last article directly
  Automatically display the latest article in a specific category, e.g. to report on the latest updates.

There are many setting options for the widget — not only in the settings, but also in the script. You can find the details of the script in our technical documentation.

Customer testimonials

Nick M. – Team Lead Project Management

"Helpspace.com shines with its user-friendliness and practical features. The knowledge base integration via widgets is especially useful."